FAQ

Our staff is distributed across various locations, including remote setups, to serve our clients and partners worldwide. Our main office is located in New York.

If you know the team member’s email address, you can reach out directly. Our standard email format is [FirstName]@ashlex.com. However, that isn't always available so, If you’re unsure of the correct email or need help connecting with someone, email our general inbox at contact@ashlex.com with the team member’s name and reason for contact. We’ll ensure your message is forwarded promptly.

At Ashlex, we ensure the quality of our services through a combination of skilled professionals, standardized workflows, and rigorous quality assurance practices. Regular audits are conducted to maintain consistency and accuracy, while client feedback plays a vital role in driving continuous improvement. This approach allows us to deliver exceptional, tailored results that meet and exceed expectations.

Partnering with Ashlex is simple and collaborative. Start by reaching out to us through our contact page to share your business goals and needs. Our team will schedule a consultation to understand your objectives and explore how our services align with your requirements. From there, we’ll craft a tailored partnership plan, ensuring clear communication and mutual benefits. Whether you’re looking for business process outsourcing, consulting, or support with specific projects, Ashlex is committed to building strong, productive partnerships.

Scheduling a consultation with Ashlex is easy and convenient. Simply visit our contact page and fill out the consultation request form, providing details about your needs and preferred time. Alternatively, you can email us directly at contact@ashlex.com or call our office to speak with a representative. Once we receive your request, our team will promptly get in touch to confirm the details and schedule a time that works best for you. We look forward to discussing how we can support your goals.

For billing or payment-related questions, please reach out to our dedicated billing team at billing@ashlex.com. They can assist you with invoices, payment processing, account statements, or any other financial inquiries. If you need immediate assistance, you can also call our main office and request to speak with a billing representative. We’re committed to providing prompt and accurate support for all your billing needs.

To apply for a position at Ashlex, visit our Careers page on Ashlex.com to view current job openings and detailed descriptions. Select the role that matches your skills and interests, and submit your application online by following the instructions provided. Be sure to include a tailored resume and cover letter highlighting your relevant experience. If you have additional questions about the application process, you can email our HR team at careers@ashlex.com. We look forward to learning more about how you can contribute to the Ashlex team!

Yes, Ashlex actively supports charitable initiatives as part of our commitment to making a positive impact. We collaborate with organizations such as the Diabetes Research Institute Foundation and The United States Judo Association to promote health, environmental sustainability, and community well-being. Through partnerships, donations, and volunteering, we strive to contribute meaningfully to causes that align with our values. If you’re interested in learning more about our charitable efforts or partnering with us for a cause, please reach out to us at contact@ashlex.com